The StartPort start-up Rail-Flow has won duisport agency GmbH (dpa) as a customer and has been supporting the subsidiary of Duisburger Hafen AG (duisport) in preparing offers ever since.
The start-up Rail-Flow is pleased to welcome a new customer.
The StartPort start-up Rail-Flow has won duisport agency GmbH (dpa) as a customer and has been supporting the subsidiary of Duisburger Hafen AG (duisport) in preparing offers ever since. With Rail Offer Management from Rail-Flow, the offer process is digitalized and, at the same time, carried out more efficiently.
Containers, general or bulk goods: The Port of Duisburg transports goods all over the world. DPA is Duisburger Hafen AG's central sales company for intermodal transport services.
This also includes sales tasks, such as creating “last mile” offers for shunting services between Duisburg suburbs, such as Duisburg-Rheinhausen or Duisburg-Ruhrort Hafen, and the terminals or rail connections of port residents. “It was our goal to reduce the manual workload in preparing offers through automated data provision and thus shorten the overall offer process,” says Fabian Pfingsten, member of the dpa management board.
Rail offer management reduces workload and shortens offer processes
With Rail Offer Management, Rail-Flow developed a CRM system tailored to the needs of freight railways. This solution was set up in accordance with the requirements and needs of dpa. As a result, dpa is now creating and sending offers for customers digitally and significantly more efficiently than before. With the introduction of the new system, data from previous inquiries and offers can now also be retrieved at any time. “Rail-Flow's Rail Offer Management provides an overview of the entire offer process and the status of the offers in a dashboard. It creates a digital single point of truth and compliance security for the company,” says Jonas Lilienthal, Senior Manager Sales & Business Development, from Rail-Flow.
Rail-Flow wants to make rail freight transport more efficient
Rail-flow comes from the fifth batch of the startport start-up funding program, the innovation platform for logistics and supply chain. The start-up simplifies access to European rail freight transport and increases its efficiency. The digital ecosystem developed by Rail-Flow offers, among other things, innovative collaboration and transport management solutions along the entire value chain of rail freight transport. This speeds up processes, strengthens the competitiveness of rail freight transport and supports the achievement of climate goals through modal shift.
About startport: As a subsidiary of Duisburger Hafen AG (duisport), startport GmbH is committed to initiating a creative culture of innovation and actively promoting further development in the area of logistics and supply chain. With this claim, it promotes and challenges young startups that, together with duisport and the companies based here, are developing pioneering ideas for the leading logistics hub in the heart of Europe.
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